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Trixie Scraps Designs

Great Designs. Your Memories. Perfect Together.

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Ask for Help

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
~ Donald Porter

Over the years since I’ve opened Trixie Scraps Designs, this one quote has proven to be true, time and again. I’ve done my level best to craft a website that won’t fail you… that you will love visiting because it delivers on its promises. The quality of my products is of utmost importance to me and I sincerely try to ensure they are *perfect* before you ever get a chance to see them. But… as they say, to err is human (and sometimes machine)! Occasionally things pop up and you’ll need help and that’s important to me.

Please submit a Help Ticket below to ask for help and give me a chance to make it right – it’d be my pleasure and honor to do so.

Please note, my team and I do our best to answer all Help Tickets within 24-48 business hours. If you don’t hear from us within that timeframe, please feel free to add a reply to your ticket and yell at us… we’d deserve it!

Thank you for the opportunity to provide you with top-notch customer service – I appreciate it!

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ABOUT TRIXIE SCRAPS... I'm Tracy, aka Trixie and owner/designer of Trixie Scraps Designs. I'm a 30-ish mama to 2 fur-babies, Lucy and Diamond. Creative to my core and married to shutterbug/big idea man/best guy ever, Erick. We currently live in a Kansas City suburb... but those who know me best know I'll always be a Jersey girl at heart. I'm a homebody and entrepreneur by nature Read More…

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